PRIVACY NOTICE

At charm, we care about your privacy while working to provide an enjoyable experience when using our site.

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form. Our site collects personal data to power our site analytics and details about your use of our site. Some may include information about your browser, network, IP address, device, our page clicks and searches. Information collected could be used to personalize your experience, improve our website, and process transactions.

Cookies: Our website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. These functional and required cookies are always used which allow Squarespace, our hosting platform, to securely serve this website to you. These analytics and performance cookies are used on this website to view site traffic, activity, and other data.

Purchasing: When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your: Billing and shipping address, Details relating to your purchase (for example, your shirt size), Email address, Name, Phone number.

As our online store hosting provider, we share this information with Squarespace so that they can provide website services to us.

Our payment processor, Stripe, will also collect payment information from you. You can read their privacy policy at Privacy Policy (stripe.com).

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Sharing our content: This website includes share buttons which enable you to share pages or other content from this site to the following third party services: Pinterest, Facebook, Instagram. If you click a share button, these third parties may receive your personal data, including: Information about your browser, network and device, Details about the web page or content you shared or proposed to share, Your IP address

Mobile / Texting Service: Charm mobile message service (the "Service") is operated by Charm (“Charm”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Charm’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Charm through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Charm. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +13379844800 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Charm mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +13379844800 or email info@shopcharm.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

 Disclosure: Text messaging opt-in is not shared with any third parties. We do not sell, trade or otherwise transfer personally identifiable information to outside parties that are not select trusted parties who assist us in operating our website and agree to keep this information confidential.

By using our site, you consent to our privacy policy. If we decide to change our privacy policy, we will post those changes on this page and/or update the modification date below.

Last modified 6-18-2024